Name the practical jobs
- List tasks such as arranging rides, keeping appointment dates, tracking supply deliveries, and passing questions to the care team.
- Agree on a main person and a backup for each task, with the patient's preferences guiding what is shared.
Use one current record
- Keep the latest clinician instructions and contact information in one agreed place that authorized helpers can access.
- For each handoff, record what was completed, what is still pending, and which questions have already been sent to the team.
Be clear about limits
- Tell the clinician when a task is beyond a helper's training, comfort, time, or physical ability, and ask for guidance.
- If family members remember instructions differently, bring the question to the treating team rather than creating a new plan together.
Connect with Gateway
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