Gateway Wound Care FAQ

Gateway provides wound evaluation, treatment planning, follow-up care, mobile visits, facility rounds, and care coordination for acute, chronic, complex, and non-healing wounds.

People receiving care, caregivers, skilled nursing facilities, assisted living communities, rehab teams, home health agencies, hospital discharge planners, physicians, podiatry, vascular teams, and care managers may contact Gateway.

Helpful information includes person receiving care demographics, insurance, wound location and history, current orders, medication list, allergies, recent labs or imaging, discharge notes, and the best contact person.

A referral is helpful and may be required by some payers, facilities, or clinical situations. People receiving care and caregivers can still contact Gateway to ask what information is needed.

Yes, Gateway can see appropriate people receiving care at home when travel is difficult or not practical, depending on location, clinical need, scheduling, and payer requirements.

Yes. Gateway can provide scheduled wound rounds for partner facilities to help monitor wounds, update care plans, support nursing teams, and identify wounds that need escalation.

Gateway can evaluate and manage wounds in assisted living communities and rehabilitation settings when arrangements, documentation, and care need are in place.

Gateway can coordinate with home health teams around wound orders, dressing plans, progress updates, wound VAC needs, and changes that should be communicated to the care team.

Yes. Gateway can support post-discharge wound follow-up, dressing plans, facility or home transition needs, and communication with the person’s broader care team.

Gateway treats many wound types, including diabetic foot ulcers, pressure ulcers, bed sores, pressure injuries, venous leg ulcers, arterial or mixed wounds, surgical wounds, traumatic wounds, burns, skin tears, and non-healing wounds.

Yes. Gateway can evaluate whether negative pressure wound therapy is appropriate, help manage dressing plans, and coordinate with home health or facility nursing teams.

When appropriate, Gateway may evaluate wounds for advanced therapies such as cellular tissue products, grafts, or skin substitutes based on wound status, documentation, and payer requirements.

Compression may be used for venous ulcers or swelling-related wounds after circulation, safety factors, and the person’s overall condition are assessed.

UltraMIST is a non-contact ultrasound treatment that may be used as an adjunct for certain wounds. Suitability depends on the wound, person receiving care condition, care setting, and clinician direction.

Gateway can assess whether HBOT evaluation may be appropriate and help direct people receiving care to a qualified hyperbaric program when indicated.

Healing can be affected by diabetes, circulation, nutrition, swelling, smoking, infection risk, mobility, pressure, and medication issues. Gateway helps with with primary care and specialists when those issues affect the wound plan.

Gateway serves Greater St. Louis and Metro East communities. Availability may vary by location, setting, scheduling, and clinical need.

Coverage depends on the person’s insurance, medical necessity, documentation, care setting, and payer rules. Benefits and out-of-pocket costs should be verified because coverage cannot be guaranteed.

Seek urgent or emergency care for rapidly spreading redness, fever, severe pain, foul drainage, black tissue, uncontrolled bleeding, sudden swelling, confusion, or signs of sepsis. Gateway does not replace emergency care.

Public email is useful for general contact. Sensitive clinical details should move through the proper next step once Gateway confirms the right process.