Patient location
Home, facility, hospital discharge, physician office, or city/zip if no address is ready.
Refer or start a conversation
One clear Gateway contact path for wound-care referrals.
For patients, families, social workers, facility teams, discharge planners, home health agencies, and physicians.
GatewayWound Care
Wound care has to work where life actually happens.
In the home. In the facility. After discharge. Around adult children, tired caregivers, short-staffed teams, transportation problems, diabetes, mobility limits, nutrition, and the quiet fear that a wound is getting away from everyone.
What to include
Send the minimum useful information first.
Wound type
Diabetic foot ulcer, pressure injury, venous ulcer, surgical wound, wound VAC, graft site, skin tear, or other wound.
Care team
Primary care, surgeon, podiatry, vascular, home health, facility nurse, case manager, or family contact.
Urgency
What changed, what failed, what is worrying the caregiver, and whether emergency care is needed.
Emergency note
If this is a medical emergency, call 911. Public email is for general contact; clinical details should move through the appropriate secure channel.