Patients, families and caregivers

Tell Gateway what is happening with the wound.

Start with the patient’s location, what changed and how to reach you. A Gateway team member reviews every request and will call or email.

What happens next

A team member reviews the message.

We start with the location, current setting and basic wound concern.

Gateway calls or emails.

We use the contact information you provide and ask only for what is still needed.

Records are requested securely if needed.

Please keep this first message brief. Gateway will provide a secure way to share records or wound photos.

Medical emergency? Call 911.