1. A direct response
Gateway speaks with the patient, family or care professional and explains the next step.
Continuity of care
Care that stays connected from one visit to the next.
Gateway helps patients, families, physicians and care partners stay informed as care moves between home, facility, clinic and hospital settings.
A clear path forward
Everyone should know what comes next.
Gateway responds directly, explains whether care is available and keeps the next visit and care plan clear for the patient and the people supporting them.
How coordinated follow-up works
Simple communication, thoughtful care and a plan people can follow.
2. The whole person
Wound status, medications, diabetes, circulation, mobility, nutrition and the home setting are considered together.
3. A shared plan
Gateway works with the physician, specialist, home health agency, facility and family already involved.
4. Useful updates
Important changes and follow-up needs are shared with the appropriate members of the care team.
5. Specialist support
Gateway helps coordinate hospital, surgical, podiatry or vascular care when the patient needs it.
6. The next visit
Patients and families understand the plan, who to contact and what to expect next.
The people around the patient
Good care is stronger when everyone stays connected.
Primary care physiciansGuide the patient’s ongoing medical care and receive relevant updates.
Hospitals and discharge teamsCan arrange wound and medical follow-up after the patient leaves.
Home health agenciesContinue nursing and therapy services while Gateway provides medical evaluation and wound-focused care.
Facilities and caregiversKnow who to contact, what to watch and what the patient can expect next.