Compliance posture
Patient need comes first.
Gateway does not buy referrals or offer payment based on referral volume. Relationships are based on patient choice, medical necessity, documentation, and appropriate care-team communication.
Physicians and clinical partners
Refer for mobile wound care and post-discharge follow-up.
Gateway works with hospital teams, physicians, facilities, home health agencies, case managers, social workers, and families when wound care, discharge follow-up, or facility support needs coordination.
GatewayClinical networkA clearer next step
Keep the wound concern, care setting, and responsible contacts visible.
Gateway reviews the setting, urgency, provider relationships, and care need, then coordinates the appropriate next step with the person receiving care, caregiver, facility, home health team, or referring clinician.
1Share the care setting and concern
2Identify current providers and responsible contacts
3Gateway reviews the request and follows up
What the team gets back
Receipt, review, and follow-up.
Gateway confirms the request was received, reviews fit and availability, and communicates the next appropriate step to the listed contact.
Secure documentation
Public routing first. Secure records second.
Do not send PHI through public forms. After review, Gateway provides a secure, HIPAA-aligned path when clinical records or wound photos are needed.
When Gateway is useful
For people receiving care whose next step is getting harder to coordinate.
Gateway gives care teams a practical way to share the setting, concern, urgency, and best contact so follow-up can move forward.
After discharge
The person receiving care still needs wound follow-up, medication context, or a clear plan after hospital, rehab, skilled nursing facility, or surgery.
Homebound or mobility-limited people receiving care
Transportation, frailty, caregiver burden, or setting makes traditional office follow-up difficult.
Complex or non-healing wounds
Diabetic, venous, pressure, surgical, traumatic, negative pressure wound therapy, and other wounds need organized follow-up.
Facility or home health support
Teams need a dependable option when routine workflows are not resolving the issue.
Multiple responsible contacts
Caregivers, clinicians, facilities, home health, and case management all need a clearer shared plan.
Questions about availability
Gateway can review location, setting, payer participation, scheduling, and clinical need before confirming next steps.
Why refer
Wound-focused follow-up with communication back to the care team.
Gateway supports care in the setting where the person receiving care is actually healing: home, assisted living, skilled nursing, rehab, home health, or after discharge.
The goal is a visible next step: who is following the person receiving care, what needs monitoring, when escalation is appropriate, and how the referring team can reconnect.
Referral process
Simple enough for a busy clinical workflow.
1. Share the setting
Home, facility, discharge, office, city, ZIP, or organization.
2. State the care need
Wound concern, discharge follow-up, facility support, home health coordination, or escalation request.
3. Name the contacts
Person receiving care, caregiver, clinician, specialist, facility, home health, case manager, or discharge team.
4. Gateway follows up
Gateway reviews the request, requests needed information, and coordinates the next appropriate step.
Referral guidelines
Gateway does not buy referrals or offer payment for person receiving care volume. Referral relationships must be based on person receiving care need, medical necessity, documentation, person receiving care choice, and appropriate care team communication.
Clinical partners
Send the setting, clinical concern, and best contact.
Gateway will review the request and follow up clearly.