What to know about non-healing wounds

A stalled wound rarely stays exactly the same. Over weeks and months it tends to drift. It may look a little better for a stretch, then worse after a swollen week, a fall or a few missed dressing changes. Drainage rises and falls. The skin around it may turn soggy and pale from moisture, or dry, hard and callused at the rim.

The longer a wound stays open, the more its edges and base can change in ways that make closing harder, and the more opportunity bacteria have to settle in. That is why clinicians record size, depth and tissue appearance at each visit and compare them over time. A single snapshot says little. A month of measurements shows whether the plan is working or needs to change.

What an assessment covers

Part of building the plan is agreeing on the goal. For most people the goal is full closure, and the plan is aimed at removing whatever stands in the way. For some, especially people who are very frail or whose circulation cannot be improved, the treating clinician may talk with the patient and family about a different aim: keeping the wound stable, clean, comfortable and free of infection.

Either way, the clinician explains what they found, what they think is holding the wound back and what they recommend. You should come away knowing what the plan is, who does what, and how you will be able to tell whether it is working.

Local context: Fairview Heights

Many people in Fairview Heights have crossed the river for years to see a vascular surgeon, podiatrist or wound clinic in St. Louis, while their primary care, pharmacy and home health agency are in Illinois. With a stalled wound, that split can leave no one holding the full picture. Gateway collects notes from both states and gets them to the treating clinician. If a test or specialty visit is ordered, we ask whether your plan requires an Illinois location or a referral before anything is booked. Coverage depends on your plan and the treating provider.

Interstate 64 and Illinois Route 159 cross in Fairview Heights, with Belleville to the south, O’Fallon to the east and Collinsville to the north. The Metro East knows the city for shopping, but behind the retail corridors it is a place of residential streets where people have lived for a long time. Traffic around the interchange is heavy, and a simple errand can take a while. When the errand is a wound check or a follow-up appointment for someone who moves slowly or tires quickly, having care arranged at home or in a facility makes a real difference.

Care at home

A home visit lets the treating clinician see things an exam room hides. The recliner where someone sleeps every night, the slippers worn all day, the step into the shower, the bandage supplies in a kitchen drawer: each can explain why a wound keeps stalling. The clinician assesses the wound at the bedside or in a favorite chair and writes orders based on what is realistic in that house.

Gateway schedules the visit, confirms who will be there and passes along records beforehand. Afterward we follow up on the orders so the plan does not sit on paper.

For residents of nursing and senior living communities

In a skilled nursing facility, a wound that has not improved is a shared concern for the nurses, the attending physician, the family and often the facility’s own wound nurse. A partner clinician arranged through Gateway sees the resident at the bedside, reviews the treatment record and weekly measurements, and talks with the nurse who knows the wound.

Recommendations and orders go through the facility’s normal process, with the attending physician kept informed. Floor staff continue the daily dressing changes and turning schedule. Gateway coordinates visit days with the facility and sends documentation back for the chart.

Signs to tell the clinician about

If you care for someone who cannot describe how they feel, you are the early warning. Let the treating clinician know about:

  • Guarding, flinching or crying out when the area is touched
  • Less interest in eating or drinking
  • New restlessness, sleepiness or confusion
  • A swollen limb, especially on one side only
  • Stains on bedding or clothing from drainage or blood

Write down the date you first noticed the change and mention it when you call. Do not wait on an emergency. Call 911 for bleeding you cannot control, fainting, a seizure, severe shortness of breath or sudden weakness on one side of the body.

How primary care fits in

Two questions come up with nearly every stalled wound: what is this person eating, and what are they taking? Repair needs protein, calories, fluids and certain vitamins, and many older adults with wounds eat far less than they need. Some medicines, including steroids and drugs that act on the immune system, can slow repair as well.

Neither issue should be handled alone. Do not stop or change a medicine by yourself. A primary care clinician can review the full list with the wound in mind, check weight and labs, and weigh the tradeoffs. Arranging primary care alongside wound care makes that review far more likely to happen.

Primary care at home in Fairview Heights →

Arranging non-healing wound care in Fairview Heights

People asking about non-healing wound care in Fairview Heights usually want to know what the first visit involves. Before it, Gateway collects the records the treating clinician asks for and confirms the time and place with you. During it, the clinician looks at the wound and the skin around it, measures it, asks about your health and medications and explains what they recommend. Afterward, the orders go to whoever does the daily care, supplies are requested and a follow-up is planned. Our guide to how mobile wound care visits work has more. To begin, call 314-325-0126. Whether a visit can be arranged is confirmed for your location.

People in Fairview Heights have three hospitals within a short drive: HSHS St. Elizabeth’s Hospital in O’Fallon, Illinois, Memorial Hospital Shiloh and Memorial Hospital Belleville. Gateway has no affiliation with them. If you are a family member, you can call while your relative is still admitted and tell us the planned discharge date and destination. If you are a discharge planner, a phone call or fax starts the referral. From there, Gateway requests the discharge instructions, shares them with the treating clinician and arranges follow-up for wound care, primary care or both.

  • County: St. Clair County, Illinois
  • ZIP codes: 62208
  • Nearby hospitals: HSHS St. Elizabeth's Hospital in O'Fallon, Illinois; Memorial Hospital Belleville; Memorial Hospital Shiloh (not affiliated with Gateway)
  • Nearby communities: O'Fallon, Illinois, Belleville, Illinois, Collinsville, St. Clair County, Illinois
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

More wound care in Fairview Heights

Read the full guide to non-healing wounds, or see everything Gateway arranges on the mobile wound care in Fairview Heights page.

Common questions

How do I start non-healing wound care in Fairview Heights if I do not have a referral?

Call 314-325-0126 or use the request form, which asks only for a name and phone number. Please leave medical details out of the form. We call back, ask about the wound, your location and the care setting, and confirm whether a partner clinician is available. With your permission we then request earlier records so the first visit is well informed.

My wound has been treated for months. What would a new clinician do differently?

A reassessment goes back to the cause instead of continuing the same routine. The treating clinician reviews the history, remeasures the wound and looks for barriers that may have been missed, such as pressure, swelling, poor blood flow or a hidden infection. They may order tests or suggest a specialist. Sometimes the plan changes a great deal, and sometimes only one piece does.

Will the clinician need to remove tissue from the wound, and does it hurt?

Removing dead or unhealthy tissue, called debridement, is common in chronic wound care because that tissue blocks repair and shelters bacteria. Whether it is needed, and by which method, is the treating clinician’s decision. Some methods are gentle and gradual. Others are done with instruments, with attention to comfort. Tell the clinician about your pain beforehand and ask what to expect.

Can wound care be arranged in an upstairs apartment in Fairview Heights?

Yes. Visits are arranged in apartments and condominiums as well as houses. Tell us the building and unit number, whether there is an elevator or stairs, how the entry door works and where visitors should park. Those details help the visiting clinician arrive prepared. Gateway coordinates any supplies the treating clinician orders afterward. Availability is confirmed for your address first.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.