Mobile Wound Care St. Clair County, IL

Wound care at home in St. Clair County

St. Clair County begins at the Mississippi riverfront in East St. Louis and Cahokia Heights, climbs the bluffs to Belleville, the county seat, and continues through Swansea, Fairview Heights, O’Fallon and Shiloh out to Mascoutah, Lebanon and Freeburg. Interstate 64 and Illinois Route 15 carry much of the traffic. The county holds some of the oldest neighborhoods in the Metro East and some of the newest, and in all of them there are people who cannot get to a clinic easily. Arranging wound care and primary care where they live is the practical answer.

A visit in St. Clair County might be to a brick house in Belleville, a ranch home in Swansea, an apartment in East St. Louis, a newer subdivision in O’Fallon or Shiloh, or a farmhouse outside Freeburg. It might also be to an assisted living community, a memory care unit, a rehabilitation center or a skilled nursing facility. Gateway arranges care with partner clinicians in each setting. We ask who is involved in the patient’s daily care, coordinate timing with that person or with facility staff, and get records and orders to the treating clinician ahead of the visit.

The main guide to mobile wound care in St. Louis explains who it helps and how visits are arranged.

Gateway arranges wound care in St. Louis across the city, the county and the Metro East, and St. Clair County is part of that area.

Towns and communities in St. Clair County

Each local page covers ZIP codes, nearby hospitals and facilities, and how to start care in that community.

Home visits in St. Clair County

For a family caregiver, the hard part of a parent’s wound is often the logistics: time off work, getting someone with a sore leg into a car, a long wait at a clinic. When Gateway arranges wound care at home in St. Clair County, the visit comes to the house instead. You can be in the room, join by phone or ask for a call afterward, as long as the patient agrees. Tell us who helps with dressing changes and how much they can realistically do. The treating clinician uses that to build a plan the household can carry out. Our page for families caring for someone with a wound explains more.

Wound care in facilities in St. Clair County

Sending a frail resident out to a wound clinic can mean a wheelchair van, an escort, a missed meal and half a day away from the unit. For many residents of nursing homes and senior living communities in St. Clair County, having the wound seen in the building is easier on them and on the staff. Gateway arranges those on-site visits with partner clinicians. Some things still require a trip, such as vascular testing, imaging or a surgical consult. When the treating clinician orders one, we help with the appointment, the transportation arrangements and the paperwork that travels with the resident, and we see that the results come back to the wound care team.

Wounds you can call about

You do not need to know the name of a wound to ask for help. If a sore on a leg, foot, heel or tailbone is not closing, or a surgical incision has opened, that is enough reason to call. For reference, these are the kinds of wounds Gateway arranges care for in St. Clair County.

See every wound condition and all wound care services.

Coming home from the hospital

People in St. Clair County are commonly discharged from four hospitals: Memorial Hospital Belleville, Memorial Hospital Shiloh, HSHS St. Elizabeth’s Hospital in O’Fallon, Illinois and Touchette Regional Hospital in Cahokia Heights. None is affiliated with Gateway. For discharge planners, a referral by phone or fax with the face sheet, orders and destination is enough to begin. For families, a phone call with the patient’s name, the hospital and the expected discharge date does the same. Gateway then arranges follow-up with a partner clinician at the home or facility, subject to availability for that location.

Hospitals and senior care near St. Clair County

These facilities are in or near St. Clair County. They come from public directories and are listed only to help you get your bearings.

Hospitals nearby: Memorial Hospital Belleville; Memorial Hospital Shiloh; HSHS St. Elizabeth's Hospital in O'Fallon, Illinois; Touchette Regional Hospital in Cahokia Heights
Skilled nursing and rehabilitation nearby: Memorial Care Center (Belleville 62226); Helia Southbelt Healthcare (Belleville 62220); Nexus Pavilion at Belleville (Belleville 62226); La Bella of Mascoutah (Mascoutah 62258)

Gateway is not affiliated with any facility listed here, and a listing does not mean a partnership or referral relationship. If the patient lives in one of them, tell us its name when you call so we can contact the right nurse or front desk.

Sources: Medicare Care Compare nursing home data (CMS).

Looking after the whole patient

People with long-standing wounds often take many medications ordered by several different offices. Some medicines can affect healing, swelling or the risk of falls, and it may be that no one is looking at the full list. When Gateway arranges primary care follow-up in St. Clair County, a medication review by the treating clinician is a typical part of it. Do not stop or change anything on your own. Keep an up-to-date list, including over-the-counter products, and have it out at every visit.

Primary care at home in St. Clair County →

Getting care in St. Clair County

St. Clair County requests start with the town and ZIP code, since Belleville alone has several. Keep the patient’s phone number, medication list, insurance card and doctors’ names nearby when you call. Gateway arranges care in Belleville, O’Fallon, Fairview Heights and neighboring Collinsville, and across the wider Metro East. The county runs from city blocks near the river to open farmland in the east, and availability is confirmed for each location and care setting before a visit is scheduled.

Visits are confirmed by location and care setting, so call 314-325-0126 with your ZIP code to ask about your address.

Getting started in St. Clair County takes one call.

Call Gateway at 314-325-0126, or have a family member or caregiver call for you.
Tell us where the person lives (home or facility), a little about the wound and who is treating it now.
We confirm whether a partner clinician is available for that location and go over your coverage questions.
We gather records and set up the first visit.

You do not need a referral to make the call. From the first visit on, the treating clinician makes the clinical decisions.

County: St. Clair County, Illinois
ZIP codes: 62220, 62221, 62223, 62226, 62269, 62208, 62258, 62254
Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Nearby: Belleville, Illinois, O'Fallon, Illinois, Fairview Heights, Collinsville, Metro East

Insurance and coverage

A wound care plan can involve more than one bill. The clinician’s visit, the dressings and supplies, home health nursing and any equipment may each come from a different provider or supplier, each with its own coverage rules. That is why Gateway asks about insurance early, for Medicare, Medicare Advantage, Medicaid and commercial plans alike. We help track what each party needs, such as an order, a form or a prior authorization. Questions about what you will owe are answered by the treating provider and your plan, and you can ask before the first visit.

Common questions

Does Gateway arrange care in the riverfront communities of St. Clair County, such as East St. Louis and Cahokia Heights?

Requests are taken from across St. Clair County, including East St. Louis, Cahokia Heights, Belleville, Swansea, Fairview Heights, O’Fallon, Shiloh, Mascoutah, Lebanon and Freeburg. Availability is confirmed by location and care setting, so it is not identical in every community. Call 314-325-0126 with the address, and we will let you know what can be arranged there.

What should a St. Clair County discharge planner send with a referral?

Send the patient’s demographics and contact information, the discharge destination, the reason for referral, the wound or follow-up orders, a medication list and the most recent progress notes. Insurance information helps as well. Referrals can be faxed to 314-786-7966 or called in to 314-325-0126. If the destination changes before discharge, let us know so availability can be confirmed for the new location.

My father lives in a memory care community in St. Clair County. Can wound care come to him there?

Yes, Gateway arranges visits in memory care. Being seen in a familiar room with familiar staff nearby can make an assessment easier for a person with dementia. We coordinate with the staff on a good time of day for your father, and the treating clinician leaves orders the staff can follow. As his family, you can ask to be updated after visits.

A home health nurse already visits my relative in St. Clair County. Should I still call Gateway?

You can. Tell us which agency is involved and who ordered the service. Gateway coordinates communication among the care team, so the treating clinician’s assessment and orders reach the nurse who is carrying out day-to-day care. The clinicians decide how their roles fit together. Our part is making sure records, orders and supply requests move between them.

Does Gateway have a wound clinic I can visit in St. Clair County?

No. Gateway does not run a clinic, and our administrative office in Chesterfield, Missouri does not see patients. Care is arranged where it is needed: at home, in a skilled nursing, assisted living, memory care or rehabilitation setting, or in an outpatient or office setting with a clinical partner. To find out which of those options applies to an address in St. Clair County, call 314-325-0126.

Will my insurance cover wound care visits in St. Clair County?

It depends on your plan, the treating provider and the care that is needed, so there is no general yes or no. You can ask us about Medicare, Medicare Advantage, Medicaid and commercial plans. Have your insurance cards ready when you call. Gateway and the treating provider’s office check participation and benefits for your specific plan, and you can ask what you may owe before the first visit takes place.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.