In-home primary care in Fairview Heights

Many Fairview Heights residents live in apartments, condominiums or one-story homes they chose because they are easy to manage. What is harder to manage is the trip to a primary care office once driving stops or a spouse’s health declines. Gateway arranges in-home primary care follow-up with partner clinicians. A visit can cover blood pressure, blood sugar, medications, falls and changes since the last hospital stay, and the treating clinician decides on next steps. We coordinate records with the patient’s other doctors and track the follow-up that comes out of each visit.

Much of Fairview Heights is made up of ranch and split-level houses in established subdivisions, with apartment and condominium complexes near the main roads. Senior apartments, assisted living and nursing care are found in and around the city as well. Gateway arranges visits with partner clinicians in any of these places. For an apartment, we ask about building entry and parking so the visiting clinician can reach the door. For a facility, we coordinate with the nurse on duty about timing and the resident’s records.

This page is part of Gateway's guide to primary care in St. Louis, which covers house calls, wellness visits and chronic care across the region.

What the clinician can look at

Medications are often where a home visit starts. With the bottles on the table, the treating clinician can compare what is prescribed with what you take, including over-the-counter products, vitamins and supplements. Lists tend to drift after a hospital stay or when several prescribers are involved, and a medication review at home can catch duplicates, gaps and doses that no longer match. Any change is the clinician’s decision, so keep taking your medicines as prescribed until you are told otherwise.

From there the visit moves to the rest of your health: how long-term conditions are doing, what a recent hospital stay left unfinished, whether a wellness visit is due, and which tests or specialist appointments need to be arranged.

Who it helps

A move into assisted living often breaks the link with a longtime doctor. The office may now be far away, and each appointment needs a ride, an escort and half a day. Gateway arranges primary care in assisted living for residents in Fairview Heights, so the clinician comes to the apartment and the community’s nurse can hear the plan directly.

People in private homes ask for the same help for different reasons. Travel has become unsafe or exhausting, an operation or a wound is keeping them at home for a while, or they have not had a primary care clinician in years.

Why wound care and primary care go together

A wound on the leg or foot needs blood flow to heal, and checking circulation is partly a primary care job. The primary care clinician asks about leg pain with walking, checks the pulses in your feet, reviews risks such as smoking, diabetes and high cholesterol, and decides whether a circulation test or a vascular specialist is needed. The page on circulation and vascular health explains the basics.

Those results matter to the wound care clinician, because poor arterial flow changes which treatments are safe, including compression. Gateway sends test results and specialist notes to both clinicians, so each one is working from the same facts.

Wound care in Fairview Heights →

Care settings in Fairview Heights

Apartment living adds a few practical details to a home visit. When you call about primary care in Fairview Heights, tell us about the building: a buzzer or door code, a front desk, where visitors can park, whether there is an elevator. In a senior apartment building, let us know if a service coordinator or building nurse should be told about the visit.

The same arrangements apply in single-family homes, condos and a relative’s house where you are staying for a while. For residents of assisted living, memory care or a skilled nursing facility, we coordinate the visit time with the staff there.

Working with your existing doctors

People who need home visits often have several specialists: a cardiologist, a kidney doctor, an endocrinologist, a vascular surgeon. Each one manages a piece. Primary care is where the pieces are put side by side, so that a new heart medicine is checked against the kidney plan and no test is ordered twice. The treating clinician decides when a referral is needed. Gateway handles the logistics of specialist referrals: sending records ahead, arranging the appointment and transportation, and getting the specialist’s note back to the primary care clinician.

How to start

You can make the call for someone else. If your parent, spouse or neighbor in Fairview Heights needs primary care at home, phone 314-325-0126 and tell us your relationship and how to reach you. We will ask whether the person knows about the request and who should be the main contact for scheduling. Before records are gathered or a visit is set, the patient, or the person who legally makes their health decisions, needs to agree. After that, you can be as involved as the patient wants you to be.

  • County: St. Clair County, Illinois
  • ZIP codes: 62208
  • Nearby hospitals: HSHS St. Elizabeth's Hospital in O'Fallon, Illinois; Memorial Hospital Belleville; Memorial Hospital Shiloh (not affiliated with Gateway)
  • Nearby communities: O'Fallon, Illinois, Belleville, Illinois, Collinsville, St. Clair County, Illinois
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Coverage questions

Coverage rules differ by the kind of plan. Original Medicare, Medicare Advantage plans, Medicaid and commercial insurance each set their own terms, and Medicare Advantage and commercial plans often have provider networks and prior authorization steps. Medicaid is run state by state, so the Missouri and Illinois programs are not the same. Because of that, Gateway does not promise coverage. Participation and benefits depend on the treating provider, your plan and the care you need. Tell us which plan you have, and we will explain what to confirm.

Common questions

Do I need a referral for primary care at home in Fairview Heights?

No referral is needed to call Gateway. Patients, family members and caregivers can contact us directly, and so can hospitals, facilities and physician offices. Your health plan is a separate matter. Some plans ask for a referral or an authorization before certain services, and that depends on the plan and the treating practice. We go over what to check before a visit is scheduled.

Can blood pressure or blood sugar be tracked between home visits in Fairview Heights?

Sometimes. If the treating clinician decides it would help, a program called remote patient monitoring uses devices such as a blood pressure cuff or a scale that send readings from your home to the practice. Whether it is offered depends on the practice, your plan and your condition. A written log you keep yourself is also worth showing at each visit. See remote patient monitoring.

Does Gateway arrange primary care in Fairview Heights for people who do not have a wound?

Yes. The company name says wound care, but you can ask about a primary care clinician who visits at home whether or not you have a wound. Long-term conditions, a recent hospital stay or simply being unable to get to an office are all reasons to call. If a wound does develop later, having primary care already in place makes it easier to coordinate both.

Who comes to the home for a primary care visit in Fairview Heights?

A clinician from a partner practice, which is the treating practice responsible for your medical care. Gateway is the coordinating company and does not make clinical decisions. Before the visit, you can ask us for the name of the practice and of the clinician who is coming, and whether that person is a physician, a nurse practitioner or a physician assistant.

What should I do if I get sick between home visits in Fairview Heights?

For chest pain, trouble breathing, signs of a stroke, heavy bleeding, fainting or sudden confusion, call 911. In-home primary care is planned care, and Gateway is not an emergency service. For a problem that is worrying but not an emergency, such as a fever or a new cough, call the treating clinician’s practice. Ask at your first visit which number to use.

Related pages

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.