Mobile wound care close to home in Maplewood

On the map, Maplewood is where St. Louis County meets the city. Manchester Road runs through its business district, Big Bend Boulevard crosses it, and Richmond Heights, Brentwood, Webster Groves and Shrewsbury are its close neighbors. It is a compact, walkable inner-ring suburb with older houses on small lots and a MetroLink station. Being close to everything does not make appointments easy for a person who cannot manage the front steps or stand waiting at a bus stop. That is where care at home or in a facility comes in.

Housing in Maplewood is older and set close together: brick bungalows, frame houses, two-family flats and apartments over storefronts, many with a flight of stairs between the sidewalk and the front door. Senior apartments, assisted living and skilled nursing care are found in and around the neighboring Mid County suburbs. Gateway arranges visits from partner clinicians in each kind of setting. For walk-up apartments and flats, we note the entrance, the buzzer and where to park, so the clinician reaches the right door.

Gateway arranges the same kind of visit across the region. Read more about mobile wound care in St. Louis.

Families in Maplewood can also start with the overview of wound care in St. Louis, from wound types to what to expect at the first visit.

When the visit comes to the home

Getting to a wound clinic again and again is hard when walking hurts, when you use a wheelchair or when the person who drives you works days. Wound care at home in Maplewood is meant for those situations. Gateway arranges for a partner clinician to see you where you live, whether that is a house, an apartment or a senior living building. It often suits people who:

  • have a leg, foot or pressure wound that makes travel painful or unsafe
  • are recovering from surgery or a hospital stay
  • depend on a relative or a ride service for every appointment

The treating clinician decides whether home visits fit your wound and what the plan should be.

For residents of senior living and nursing facilities

Assisted living is not a nursing home, and that matters for wounds. Assisted living communities in Maplewood differ in how much nursing they have on site and in what their staff are permitted to do, so the first question is who will change the dressing between clinician visits. Sometimes it is the community’s nurse. Often it is a home health nurse who comes in, and sometimes a family member. For wound care in assisted living, Gateway arranges for a partner clinician to see the resident in their own apartment. We then make sure the orders reach whoever does the daily care and that staff know what to watch for and whom to call.

Types of wounds

You do not need to know the name of a wound to ask for help. If a sore on a leg, foot, heel or tailbone is not closing, or a surgical incision has opened, that is enough reason to call. For reference, these are the kinds of wounds Gateway arranges care for in Maplewood.

See every wound condition and all wound care services.

After a hospital or rehab stay

SSM Health St. Mary’s Hospital is just north in Richmond Heights, and Barnes-Jewish Hospital is a few miles east in the city. People from Maplewood are commonly discharged from both, and Gateway is affiliated with neither. Going home to an upstairs flat with a new wound or a longer medication list can be daunting. A family member can call us to ask about follow-up visits. Discharge planners can call 314-325-0126 or fax 314-786-7966, and we coordinate records, orders and supplies with a partner clinician.

Hospitals and senior care near Maplewood

Nearby facilities for Maplewood, taken from public directories, are listed here as a reference.

  • Hospitals nearby: SSM Health St. Mary's Hospital in Richmond Heights; Barnes-Jewish Hospital
  • Skilled nursing and rehabilitation nearby: Mary, Queen and Mother Center (Shrewsbury 63119); Lutheran Convalescent Home (Webster Groves 63119); Lansdowne Village (St. Louis 63116); Oak Park Care Center (St. Louis 63139)
  • Assisted living and memory care nearby: Silver Spur (St. Louis 63118); St. Louis Hills Assisted Living and Memory Care (St. Louis 63109); Chateau Ann Marie (St. Louis 63111)

Gateway is not affiliated with any facility listed here, and a listing does not mean a partnership or referral relationship. If the patient lives in one of them, tell us its name when you call so we can contact the right nurse or front desk.

Sources: Medicare Care Compare nursing home data (CMS) and the Missouri DHSS long-term care directory.

Looking after the whole patient

Already have a primary care doctor you like? Keep them. Wound care arranged through Gateway in Maplewood does not replace your regular office. With your permission, we send the wound clinician’s visit notes and any order changes to that office and ask it for your recent labs and history. If you have no primary care clinician, or can no longer get to the one you have, tell us when you call. Arranging primary care at home is something we can look into for you.

Primary care at home in Maplewood →

Getting care in Maplewood

Calling about someone in Maplewood? Have the address and unit number, the 63143 ZIP code, a phone number that will be answered and the regular doctor’s name. Tell us about stairs, a locked entry or street parking only. Maplewood is small and close to major roads, but visit availability still depends on the location and care setting. We also arrange care in Richmond Heights, Brentwood, Shrewsbury, Webster Groves and South St. Louis.

Visits are confirmed by location and care setting, so call 314-325-0126 with your ZIP code to ask about your address.

No referral is needed to ask Gateway about wound care in Maplewood. Patients and families can call 314-325-0126 themselves. If a doctor, hospital or home health agency is already involved, tell us, and we will contact them for records and keep them updated. Physician offices and facilities can start a request from our refer a patient page or by calling the same number. Some health plans have their own referral or authorization rules. We check on those with the treating provider before the first visit, so they do not come as a surprise later.

  • County: St. Louis County, Missouri
  • ZIP codes: 63143
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Coverage questions

Whether a visit is a covered benefit is the first thing most people ask, and the fair answer is that it depends. Three things decide it: the treating provider, your plan and the care that is needed. Gateway can take questions about coverage for Medicare, Medicare Advantage, Medicaid and commercial insurance, and we work with the treating provider’s office to check participation and benefits before a visit is scheduled. We tell you what we learn and what is still unknown, instead of guessing.

Common questions

I live in a second-floor apartment in Maplewood with no elevator. Can a clinician still visit?

Yes. Stairs do not rule out a visit. When you call, tell us which floor you are on, how the entry works and where a visitor can park. If you cannot get to the door yourself, let us know who can let the clinician in or how access will be handled, and we pass that along before the visit.

Can Gateway help with a ride from Maplewood when an appointment has to be in person?

Some care, such as imaging or a procedure, has to happen at a hospital or office. For appointments tied to the care we coordinate, Gateway can help with transportation arrangements. What is available depends on your location, your plan and the kind of trip, so tell us about the appointment as early as you can and we will say what can be arranged.

Will the same clinician keep coming to my home in Maplewood?

Seeing a familiar clinician matters, and we try to keep visits consistent. It depends on the partner clinician’s schedule and your location, so we cannot promise it every time. When someone different comes, we share the records, orders and earlier visit notes beforehand, so you do not have to start your story over.

Can a family caregiver in Maplewood sit in on the visit and ask questions?

Yes, with the patient’s permission. Caregivers are often the ones who see the wound or the pill box every day, and what they notice is useful to the treating clinician. Write questions down beforehand. Ask what changes to report and whom to call. If you cannot be there, tell us and we can arrange an update by phone.

Who do we call with a question between wound visits in Maplewood?

It depends on the question. For anything about the wound itself, such as a change in how it looks or a dressing that is not working, call the treating clinician’s office, and ask for that number at the first visit. For scheduling, supplies or records for a patient in Maplewood, call Gateway at 314-325-0126. If a home health nurse is involved, the agency has its own line. Keep all three numbers together.

Is primary care at home available along with wound care in Maplewood?

It can be requested in the same call. Gateway arranges in-home primary care with partner clinicians for people who have trouble getting to an office, which is often the case for someone with a wound. Tell us whether the patient in Maplewood has a primary care clinician now. If so, we keep that office informed. If not, we look into what can be arranged for their address and plan.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.