About mobile wound care in Benton Park

Benton Park sits on the near south side of the city, just west of Soulard, with Gravois Avenue and Jefferson Avenue close by. Its blocks are lined with solid brick buildings, and the neighborhood takes its name from Benton Park. People here tend to know their neighbors and their corner. When a wound or a long illness makes stairs and street crossings hard, care that comes to the door lets them keep that life.

Most homes in Benton Park are brick: two-family flats, row houses and single-family houses set close to the sidewalk, many with steep front steps and a narrow gangway to the back. Some buildings have been divided into small apartments, and a few senior buildings and care facilities are nearby. Gateway arranges partner clinician visits in each kind of home. In a flat, the visiting clinician needs to know which door and which floor, so we ask before the visit.

The main guide to mobile wound care in St. Louis explains who it helps and how visits are arranged.

Gateway arranges wound care in St. Louis across the city, the county and the Metro East, and Benton Park is part of that area.

Home visits in Benton Park

If a home health nurse already comes to your home in Benton Park, wound care arranged through Gateway works alongside that service and does not replace it. The roles are different. The home health nurse usually handles dressing changes and teaching between visits. The treating wound clinician examines the wound, decides on the plan and writes or updates the orders the nurse follows. Gateway’s work on wound care alongside home health keeps the two in step: visit notes and order changes go to the agency, and the nurse’s concerns go to the clinician. If you have no home health agency, the clinician can decide whether one should be requested.

Wound care in facilities in Benton Park

Directors of nursing and administrators in Benton Park can ask Gateway about wound visits for a whole building or for a single resident. Before the first visit, we settle a few things with the facility:

  • which day the partner clinician comes and how the resident list is sent
  • how findings and orders get back to nursing for the facility’s record
  • who is called when a wound changes between visits
  • how new admissions and new skin concerns are added

The facility’s nurses continue the daily treatments, and its attending physicians keep overall responsibility for each resident. Our page for skilled nursing facilities has more for facility teams.

Types of wounds

Referring offices, home health agencies and facilities in Benton Park can use this list as a guide to what Gateway coordinates. It is not exhaustive. If a patient has a wound that does not fit a category, send the request anyway, and the treating clinician will determine what is appropriate.

See every wound condition and all wound care services.

Coming home from the hospital

Patients from Benton Park are most often discharged from SSM Health Saint Louis University Hospital, Barnes-Jewish Hospital or Mercy Hospital South. Gateway is not affiliated with any of them. A hospital case manager can send a referral by fax, and a relative can simply call. We ask for the discharge summary and current wound orders, confirm the address the patient is returning to, and look for a partner clinician who can see them there.

Hospitals and senior care near Benton Park

People in Benton Park often know these places by name. The list is drawn from public directories so you can get your bearings.

  • Hospitals nearby: SSM Health Saint Louis University Hospital; Barnes-Jewish Hospital; Mercy Hospital South
  • Skilled nursing and rehabilitation nearby: Magnolia Wellness Center (St. Louis 63118); Lansdowne Village (St. Louis 63116); Oak Park Care Center (St. Louis 63139); Carrie Elligson Gietner Health Care Center (St. Louis 63111)
  • Assisted living and memory care nearby: Silver Spur (St. Louis 63118); St. Louis Hills Assisted Living and Memory Care (St. Louis 63109); Chateau Ann Marie (St. Louis 63111)

Gateway is not affiliated with any facility listed here, and a listing does not mean a partnership or referral relationship. If the patient lives in one of them, tell us its name when you call so we can contact the right nurse or front desk.

Sources: Medicare Care Compare nursing home data (CMS) and the Missouri DHSS long-term care directory.

Looking after the whole patient

Already have a primary care doctor you like? Keep them. Wound care arranged through Gateway in Benton Park does not replace your regular office. With your permission, we send the wound clinician’s visit notes and any order changes to that office and ask it for your recent labs and history. If you have no primary care clinician, or can no longer get to the one you have, tell us when you call. Arranging primary care at home is something we can look into for you.

Gateway also arranges primary care at home across St. Louis.

Getting care in Benton Park

When you call 314-325-0126 about someone in Benton Park, give the street address and say whether the unit is upstairs or in the rear. Tell us if the front door sticks, the bell does not work, or parking on the block is tight. Have the patient’s name, a phone number that gets answered, and the name of the regular doctor. Soulard, Lafayette Square and Tower Grove are close, so we can talk about nearby addresses on one call.

Visits are confirmed by location and care setting, so call 314-325-0126 with your ZIP code to ask about your street.

No referral is needed to ask Gateway about wound care in Benton Park. Patients and families can call 314-325-0126 themselves. If a doctor, hospital or home health agency is already involved, tell us, and we will contact them for records and keep them updated. Physician offices and facilities can start a request from our refer a patient page or by calling the same number. Some health plans have their own referral or authorization rules. We check on those with the treating provider before the first visit, so they do not come as a surprise later.

  • County: City of St. Louis, Missouri (an independent city)
  • ZIP codes: 63118, 63104
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Insurance and coverage

People with Original Medicare can ask Gateway what to expect before a wound care visit at home or in a facility. Have your red, white and blue card and any supplement (Medigap) card with you on the call. Good questions to ask about Medicare include:

  • Does the treating provider participate with Medicare?
  • What part of the cost might be my responsibility?
  • Are dressings and supplies handled separately from the visit?

The answers depend on the provider and the care ordered, so they are confirmed case by case.

Common questions

Can a visit be arranged for a second-floor flat in Benton Park?

Yes, ask us. Upstairs flats are common in Benton Park, and visits happen there. Tell us which entrance leads to the unit and whether the patient can let someone in or needs a relative to be there. Mention any steep or damaged steps so the treating clinician can plan the visit safely.

Does Gateway cover both ZIP codes in Benton Park?

Gateway arranges wound care and primary care at home for the Benton Park area, including addresses in 63118 and 63104. Because the neighborhood borders Soulard and other areas, give us the full street address when you call 314-325-0126. Availability is confirmed for each address and care setting, so we check before promising anything.

My neighbor in Benton Park lives alone and has a leg wound. Can I call for her?

You can call to ask what is possible, but we will need her agreement and her contact information before arranging a visit. Wound care is arranged for the patient, with the treating clinician making the decisions. If she cannot be reached or seems very unwell, contact a relative or her doctor, and call 911 in an emergency.

Will the clinician need to park right in front of my building in Benton Park?

Not necessarily. Street parking is the norm on these blocks, and visiting clinicians plan for it. It helps if you mention permit parking, an alley entrance or the easiest side of the street. If a visit has to move because of parking or access problems, the clinician’s office or Gateway will contact you to set another time.

Who do we call with a question between wound visits in Benton Park?

It depends on the question. For anything about the wound itself, such as a change in how it looks or a dressing that is not working, call the treating clinician’s office, and ask for that number at the first visit. For scheduling, supplies or records for a patient in Benton Park, call Gateway at 314-325-0126. If a home health nurse is involved, the agency has its own line. Keep all three numbers together.

Does Gateway arrange wound care in nursing homes and assisted living in Benton Park?

Yes. Gateway coordinates visits by partner clinicians to residents of skilled nursing facilities, assisted living, memory care and rehabilitation centers in Benton Park. The clinician works with the facility’s nurses, who carry out daily treatments, and with the resident’s attending physician. A family member, the resident or facility staff can make the request. We check with the facility about its process for outside clinicians before a visit is set.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.