Before the visit: your questions
- Write the visit date and your two most important questions at the top of a fresh page.
- Add anything that has been difficult to understand or fit into your routine so the team can discuss it with you.
During the visit: the agreed plan
- Note the name of the person explaining the plan and ask for written instructions when available.
- Try, 'I want to be sure I understood; can I tell you the next steps in my own words?'
After the visit: who does what
- Keep three short entries for the next appointment, any task assigned to you or your caregiver, and the contact for questions.
- When instructions change, date the new information and ask the team to clarify anything that conflicts with an older note.
Connect with Gateway
Call 314-325-0126 or email [email protected] about care in St. Louis and surrounding communities. You can also leave your number for a callback.
