Describe access ahead of time
- Let the scheduling team know about steps, elevators, entry codes, parking instructions, or difficulty reaching the door.
- If you need help moving within your home, explain your usual arrangements and ask what preparation the visiting team recommends.
Choose a comfortable place to talk
- Think about where you would feel comfortable discussing your health, and tell the team about any privacy or space concerns.
- Ask whether household members or pets need separate arrangements during the visit, especially if someone else helps manage them.
Keep useful information together
- Have your questions, current instructions, medication list, and care team contact details within easy reach.
- Confirm arrival arrangements and the number to use if access to your home or your availability changes.
Connect with Gateway
Call 314-325-0126 or email [email protected] about care in St. Louis and surrounding communities. You can also leave your number for a callback.
