What to know about diabetic foot ulcers

Foot ulcers are more likely in people who have had diabetes for many years, especially once feeling in the feet has faded. Anyone who has had an ulcer or an amputation before is at higher risk, because healed skin stays fragile and the pressure pattern behind the first wound is often still there. Other things that raise risk include poor circulation in the legs, kidney disease, changes in foot shape such as hammertoes, bunions or a collapsed arch, vision loss that makes foot checks hard, and trouble bending to reach the feet. People who live alone, or who cannot easily get properly fitted shoes, are more exposed too. None of this makes an ulcer certain. It tells clinicians whose feet to watch closely.

How the care plan is built

Clinicians grade diabetic foot ulcers by severity, and the grade shapes what follows. A shallow wound with good blood flow and no infection can often be managed with visits at home or in a facility. A wound with spreading infection, exposed bone or tendon, or poor circulation may need a hospital, a surgeon or a vascular specialist, and the treating clinician will tell you if that is the case. Between those two ends, the clinician weighs what can be done on site against what calls for imaging, lab work or a specialist’s opinion. Gateway’s part is to move the resulting orders and referrals along and to let you know who should be calling you.

Arranging this care in O’Fallon

Many newer homes in O’Fallon have a garage entry with few steps and a main-floor room that can serve as a bedroom, which makes offloading easier to follow than in an older house. The harder part is distance. Specialists and testing sites may be miles away, so when a partner clinician orders a circulation study or imaging, Gateway looks at grouping appointments into fewer trips and arranging transportation. Dressings and devices are ordered ahead with delivery time in mind. Senior living communities are growing in this part of the region, and residents there can ask about on-site wound visits.

O’Fallon is the largest city in St. Charles County and a place that has grown quickly. It spreads across both sides of Interstate 70 and south to Interstate 64, with Highway K connecting the two highways. Much of the city is newer subdivisions, schools and shopping areas, but the families who moved here years ago are getting older, and many have brought parents to live nearby. In a city this spread out, very little is within walking distance, so care that comes to the home or facility saves a lot of driving.

When care happens at home

When dressings need changing more often than visits occur, the treating clinician may order home health nursing, and Gateway helps set that up with an agency that serves your area. The agency nurse follows the wound orders and reports changes back. Supplies are the other piece. Dressings, wraps and offloading devices are ordered by the clinician, and we track each order so the right sizes arrive before the current stock runs out. Store supplies together in one clean, dry place, and tell us early if a box is running low or if the boot or shoe no longer fits well.

In a facility

A resident with dementia may not remember having a foot wound, may pull off a dressing, or may refuse a boot that feels strange. Memory care teams know these patterns, and the treating clinician plans with them. That can mean choosing dressings that stay in place, timing care for a calmer part of the day, and asking staff which footwear the resident will keep on. Because the resident often cannot report pain or changes, staff observations carry extra weight. Gateway relays those observations to the clinician between visits and helps keep family members or legal decision-makers informed about the plan.

What to report and when to call 911

A foot ulcer can affect the whole body, and sometimes the first warning shows up away from the wound. Tell the treating clinician about:

  • Blood sugar readings that run higher than usual for no obvious reason
  • Nausea, poor appetite or unusual tiredness
  • New pain in a foot that normally feels very little
  • A sore, crack or callus appearing on the other foot
  • A fall, or an offloading device that is damaged or no longer fits

Call 911 for severe shortness of breath, chest pain, new confusion or a person who cannot be woken.

Primary care and overall health

Being told to keep weight off a foot changes daily life. A boot or cast can alter balance, raise the chance of a fall and make it harder to reach appointments, the pharmacy or the kitchen. Primary care looks at that wider picture: fall risk, vision, mood, sleep, vaccinations, and whether a walker, wheelchair or shower chair would help. For people who are homebound or have lost touch with a regular doctor, Gateway can arrange primary care visits alongside wound visits. With one coordinating point for both, it is less likely that the foot gets attention while the rest of a person’s health goes unwatched.

Primary care at home in O'Fallon →

Arranging diabetic foot ulcer care in O’Fallon

Clinicians and facility staff referring a patient for diabetic foot ulcer care in O’Fallon can call 314-325-0126 or fax 314-786-7966. Helpful to include: demographics and insurance, the working diagnosis, recent wound notes and measurements, current orders, the medication list and relevant test results. Please also tell us who should receive the treating clinician’s notes afterward. The online referral form takes contact details only, so clinical records should come by fax, not through the form. Gateway confirms that the referral arrived, checks availability for the patient’s address and lets your office know what has been scheduled.

Progress West Hospital is in O’Fallon itself. Barnes-Jewish St. Peters Hospital is to the east, and SSM Health St. Joseph Hospital in Lake Saint Louis is to the west. Gateway is not affiliated with any of the three, and patients from all of them come home to O’Fallon addresses. A daughter or spouse can call us from the hospital room to ask about follow-up. Case managers can send a referral with the discharge summary and wound orders. Gateway then checks partner clinician availability for that part of O’Fallon and reports back.

  • County: St. Charles County, Missouri
  • ZIP codes: 63366, 63368
  • Nearby hospitals: Progress West Hospital in O'Fallon; Barnes-Jewish St. Peters Hospital; SSM Health St. Joseph Hospital in Lake Saint Louis (not affiliated with Gateway)
  • Nearby communities: St. Peters, Lake St. Louis, Wentzville, Dardenne Prairie, Cottleville
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Other conditions and nearby communities

Read the full guide to diabetic foot ulcers, or see everything Gateway arranges on the mobile wound care in O'Fallon page.

Common questions

Does Medicare or Medicaid pay for diabetic foot ulcer care in O’Fallon?

We cannot say in advance. Coverage depends on the treating provider, your specific plan and the care that is ordered, and the rules for visits, dressings and offloading devices can differ. You can ask us about Medicare, Medicare Advantage, Medicaid and commercial plans. Gateway checks what it can with the provider and the plan before the first visit and tells you what we find.

How often will the clinician visit for a diabetic foot ulcer?

The treating clinician sets the schedule based on how severe the wound is, the dressing plan and who is helping between visits. The frequency often changes as the ulcer improves or if a problem appears. Gateway does not promise a specific timetable, and visit availability is confirmed by location and care setting. If something changes before the next visit, call us so the clinician can decide what to do.

What is offloading, and why does everyone keep bringing it up?

Offloading means taking pressure off the part of the foot where the ulcer is. It may involve a cast, a removable boot, a special shoe, padding or limits on walking. Clinicians stress it because skin cannot rebuild while it is pressed against the ground with every step. The treating clinician chooses the method, and it helps only during the hours it is actually worn.

Does Gateway cover both O’Fallon ZIP codes, 63366 and 63368?

Yes. Gateway arranges wound care and primary care for addresses in both 63366 and 63368. Because O’Fallon covers a lot of ground, we confirm availability for the specific address and care setting with a partner clinician before scheduling. When you call 314-325-0126, please say O’Fallon, Missouri so the request is not mixed up with O’Fallon, Illinois.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.