Mobile wound care close to home in St. Charles County

St. Charles County lies between the Missouri River on the south and east and the Mississippi River on the north, a broad stretch of suburbs, small towns and farmland. Interstate 70 and Interstate 64 run through it, linking St. Charles, St. Peters, O’Fallon, Lake St. Louis and Wentzville, with Cottleville, Dardenne Prairie and Weldon Spring in between. The county has grown quickly, and it now has both young subdivisions and many retirees. Distances are long here. A patient in Wentzville and a specialist in St. Louis County can be a long highway drive apart, which makes care at home valuable.

Because the county is so varied, its care settings are too: older houses in the river towns, large suburban subdivisions, apartments and villas, farmhouses toward the edges, and a growing number of senior living, assisted living, memory care and skilled nursing communities. Gateway arranges partner clinician visits across this range. A request for a rural home may take more planning than one for a facility near the interstate. In every case we confirm the setting, find out who is involved in daily care and share the treating clinician’s orders with them.

For an overview of how home visits work across the region, see mobile wound care in St. Louis.

For people in St. Charles County weighing a clinic against home visits, the St. Louis wound care guide explains how each works.

Towns and communities in St. Charles County

Each local page covers ZIP codes, nearby hospitals and facilities, and how to start care in that community.

Home visits in St. Charles County

Getting to a wound clinic again and again is hard when walking hurts, when you use a wheelchair or when the person who drives you works days. Wound care at home in St. Charles County is meant for those situations. Gateway arranges for a partner clinician to see you where you live, whether that is a house, an apartment or a senior living building. It often suits people who:

  • have a leg, foot or pressure wound that makes travel painful or unsafe
  • are recovering from surgery or a hospital stay
  • depend on a relative or a ride service for every appointment

The treating clinician decides whether home visits fit your wound and what the plan should be.

Skilled nursing, assisted living and rehabilitation

Sending a frail resident out to a wound clinic can mean a wheelchair van, an escort, a missed meal and half a day away from the unit. For many residents of nursing homes and senior living communities in St. Charles County, having the wound seen in the building is easier on them and on the staff. Gateway arranges those on-site visits with partner clinicians. Some things still require a trip, such as vascular testing, imaging or a surgical consult. When the treating clinician orders one, we help with the appointment, the transportation arrangements and the paperwork that travels with the resident, and we see that the results come back to the wound care team.

Wound conditions we help with in St. Charles County

Not sure which of these describes the wound you are worried about? Sorting that out is the treating clinician’s job, not yours. The list shows the range of wound conditions Gateway helps people in St. Charles County arrange care for, from pressure injuries to wounds that follow surgery.

See every wound condition and all wound care services.

Hospitals and discharge planning near St. Charles County

Four hospitals serve most of the county: SSM Health St. Joseph Hospital in St. Charles, SSM Health St. Joseph Hospital in Lake Saint Louis, Barnes-Jewish St. Peters Hospital and Progress West Hospital in O’Fallon. Gateway is not affiliated with any of them. Their discharge planners can refer patients returning to any St. Charles County address by phone or fax, and families can call on their own. Sending the discharge summary and wound orders at the start allows the treating clinician to review them before a first visit, wherever in the county the patient lives.

Facilities near St. Charles County

These facilities are in or near St. Charles County. They come from public directories and are listed only to help you get your bearings.

  • Hospitals nearby: SSM Health St. Joseph Hospital in St. Charles; SSM Health St. Joseph Hospital in Lake Saint Louis; Barnes-Jewish St. Peters Hospital; Progress West Hospital in O'Fallon
  • Skilled nursing and rehabilitation nearby: Aspen Point Health and Rehabilitation (St. Charles 63301); Lewis & Clark Gardens (St. Charles 63301); NHC Healthcare, St. Charles (St. Charles 63303); Garden View Care Center (O'Fallon 63366)
  • Assisted living and memory care nearby: Spencer Place Assisted Living (St. Peters 63376); Caregivers Inn (Dardenne Prairie 63368); Lake St. Charles Assisted Living Apartments (St. Charles 63303)

Gateway is not affiliated with any facility listed here, and a listing does not mean a partnership or referral relationship. If the patient lives in one of them, tell us its name when you call so we can contact the right nurse or front desk.

Sources: Medicare Care Compare nursing home data (CMS) and the Missouri DHSS long-term care directory.

Looking after the whole patient

If getting to a wound clinic is difficult, getting to a primary care office usually is too. Checkups get skipped, refills run out and lab work is put off, all of which can slow healing. For people in St. Charles County in that position, Gateway can arrange in-home primary care with a partner clinician at the same time as wound care. You can ask for both in one call. The treating clinician decides what follow-up is needed, and we handle the scheduling and records.

Primary care at home in St. Charles County →

Getting care in St. Charles County

Start with the town and ZIP code, since St. Charles County includes everything from 63301 in St. Charles to 63385 in Wentzville. If the home is outside city limits, describe the nearest highway or crossroads. Keep the patient’s phone number, doctors’ names and insurance cards nearby. Gateway arranges care in St. Charles, St. Peters, O’Fallon, Wentzville, Lake St. Louis and Cottleville. In the outlying parts of the county, visit days depend more on location, so calling early gives us more room to plan.

Visits are confirmed by location and care setting, so call 314-325-0126 with your ZIP code to ask about your address.

Getting started in St. Charles County takes one call.

  1. Call Gateway at 314-325-0126, or have a family member or caregiver call for you.
  2. Tell us where the person lives (home or facility), a little about the wound and who is treating it now.
  3. We confirm whether a partner clinician is available for that location and go over your coverage questions.
  4. We gather records and set up the first visit.

You do not need a referral to make the call. From the first visit on, the treating clinician makes the clinical decisions.

  • County: St. Charles County, Missouri
  • ZIP codes: 63301, 63303, 63304, 63376, 63366, 63368, 63385, 63367
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Paying for care

People with Original Medicare can ask Gateway what to expect before a wound care visit at home or in a facility. Have your red, white and blue card and any supplement (Medigap) card with you on the call. Good questions to ask about Medicare include:

  • Does the treating provider participate with Medicare?
  • What part of the cost might be my responsibility?
  • Are dressings and supplies handled separately from the visit?

The answers depend on the provider and the care ordered, so they are confirmed case by case.

Common questions

Which towns in St. Charles County does Gateway arrange care in?

Gateway arranges wound care and primary care in St. Charles, St. Peters, O’Fallon, Wentzville, Lake St. Louis, Cottleville, Dardenne Prairie and Weldon Spring, along with unincorporated parts of St. Charles County. For addresses in smaller or more rural communities, call 314-325-0126 and we will check. Availability always depends on the location and the care setting, and it is confirmed before a visit is scheduled.

Do patients in St. Charles County have to cross the river to St. Louis County for visits?

Not for home or facility visits. Gateway arranges for partner clinicians to see patients where they live in St. Charles County. If the treating clinician recommends a test, procedure or outpatient appointment that is offered somewhere else, we tell you where it is and can help with transportation arrangements. You and the clinician decide together what is practical.

We live on a rural road in St. Charles County. Can a clinician still come to us?

It is worth asking. Gateway arranges visits in rural parts of St. Charles County when a partner clinician is available for that location. Give us the full address, the nearest highway and any directions a first-time visitor would need. We confirm availability first, and if a home visit cannot be arranged, we will tell you so and talk through other options.

Our company runs facilities in more than one St. Charles County city. Can Gateway work with all of them?

Yes. Gateway arranges partner clinician visits in skilled nursing, assisted living, memory care and rehabilitation settings throughout St. Charles County. A regional nurse or administrator can make one call to discuss several locations. We agree on a referral process for each building, coordinate orders, supplies and documentation with staff, and confirm clinician availability location by location. Referrals can be faxed to 314-786-7966.

Who actually provides the wound care that Gateway arranges in St. Charles County?

Partner clinicians do, meaning independent treating practices that Gateway works with. The treating clinician examines the wound, makes the diagnosis and writes the orders. Gateway is the coordinating company around that visit. We handle the request, scheduling, records, supply orders, transportation arrangements and communication among the people involved in St. Charles County. If you want to know who the treating clinician will be, ask us before the visit.

Will my insurance cover wound care visits in St. Charles County?

It depends on your plan, the treating provider and the care that is needed, so there is no general yes or no. You can ask us about Medicare, Medicare Advantage, Medicaid and commercial plans. Have your insurance cards ready when you call. Gateway and the treating provider’s office check participation and benefits for your specific plan, and you can ask what you may owe before the first visit takes place.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.