About mobile wound care in Chesterfield and West County

West County spreads out from Chesterfield along Interstate 64 and Olive Boulevard, from the bluffs above the Missouri River to the wooded subdivisions farther south. The area is suburban and car-dependent, with offices and shopping in Chesterfield Valley and neighborhoods of large lots and cul-de-sacs on the higher ground. Care happens where people live. For residents of Chesterfield and West County who cannot easily ride to a clinic, that means a clinician at the front door or at the facility bedside.

Chesterfield and West County have a wide range of places to live as people age. Many residents stay in the two-story houses where they raised families. Others move to ranch villas, condominiums, independent living apartments or senior communities with assisted living, memory care and skilled nursing on one campus. Gateway arranges visits from partner clinicians across this range. When a resident moves from one level of care to another, we update the address, the facility contacts and the records so the treating clinician’s plan follows the person.

Gateway arranges the same kind of visit across the region. Read more about mobile wound care in St. Louis.

To compare options before you call, read our guide to St. Louis wound care, which covers clinics, home visits and facility care for Chesterfield and West County and nearby communities.

Towns and communities in West County

Each local page covers ZIP codes, nearby hospitals and facilities, and how to start care in that community.

When the visit comes to the home

Most of the day-to-day work of wound care happens between visits. After a partner clinician sees you at home in Chesterfield and West County, the written orders say which dressing to use, how often to change it and what to watch for. Depending on your situation, the changes are done by a home health nurse, a family caregiver or you. Gateway handles the follow-through: getting orders to the right people, tracking supply deliveries, keeping the next visit scheduled and passing your questions to the treating clinician. If the wound looks different, with more drainage, new redness, more pain or a new smell, tell us or the clinician’s office instead of waiting for the next visit.

Wound care in facilities in Chesterfield and West County

Assisted living is not a nursing home, and that matters for wounds. Assisted living communities in Chesterfield and West County differ in how much nursing they have on site and in what their staff are permitted to do, so the first question is who will change the dressing between clinician visits. Sometimes it is the community’s nurse. Often it is a home health nurse who comes in, and sometimes a family member. For wound care in assisted living, Gateway arranges for a partner clinician to see the resident in their own apartment. We then make sure the orders reach whoever does the daily care and that staff know what to watch for and whom to call.

Wounds you can call about

You do not need to know the name of a wound to ask for help. If a sore on a leg, foot, heel or tailbone is not closing, or a surgical incision has opened, that is enough reason to call. For reference, these are the kinds of wounds Gateway arranges care for in Chesterfield and West County.

See every wound condition and all wound care services.

Coming home from the hospital

Four hospitals serve most of the area: St. Luke’s Hospital in Chesterfield, Mercy Hospital St. Louis and Barnes-Jewish West County Hospital in Creve Coeur, and Missouri Baptist Medical Center in Town and Country. Gateway is not affiliated with any of them. For discharge planners, an emailed referral with the face sheet, wound orders and destination is enough to start. For families, a phone call does the same. We gather records from the hospital, check availability at the home or facility in Chesterfield and West County, and arrange the first visit with a treating clinician.

Facilities near Chesterfield and West County

People in Chesterfield and West County often know these places by name. The list is drawn from public directories so you can get your bearings.

  • Hospitals nearby: St. Luke's Hospital in Chesterfield; Mercy Hospital St. Louis in Creve Coeur; Missouri Baptist Medical Center in Town and Country; Barnes-Jewish West County Hospital in Creve Coeur
  • Skilled nursing and rehabilitation nearby: Mason Pointe Care Center (Chesterfield 63017); Friendship Village Chesterfield (Chesterfield 63017); Delmar Gardens on the Green (Chesterfield 63017); Delmar Gardens of Chesterfield (Chesterfield 63017)
  • Assisted living and memory care nearby: Friendship Village Assisted Living & Memory Care (Chesterfield 63017); Sunrise of Chesterfield (Chesterfield 63017); Chesterfield Villas (Chesterfield 63017)

Gateway is not affiliated with any facility listed here, and a listing does not mean a partnership or referral relationship. If the patient lives in one of them, tell us its name when you call so we can contact the right nurse or front desk.

Sources: Medicare Care Compare nursing home data (CMS) and the Missouri DHSS long-term care directory.

Looking after the whole patient

Already have a primary care doctor you like? Keep them. Wound care arranged through Gateway in Chesterfield and West County does not replace your regular office. With your permission, we send the wound clinician’s visit notes and any order changes to that office and ask it for your recent labs and history. If you have no primary care clinician, or can no longer get to the one you have, tell us when you call. Arranging primary care at home is something we can look into for you.

Primary care at home in Chesterfield and West County →

Getting care in West County

When you call, it helps to know the subdivision or community name as well as the street address, since some neighborhoods are gated and many streets end in cul-de-sacs. Tell us about gate codes, long driveways and which entrance a facility prefers for visitors. Have the patient’s doctor and pharmacy names handy. Gateway also arranges care in Ballwin, Wildwood, Creve Coeur, Maryland Heights, Ellisville and Des Peres, and visits in Chesterfield and West County are planned with those neighboring areas in mind. Availability is confirmed by location and setting.

Visits are confirmed by location and care setting, so call 314-325-0126 with your ZIP code to ask about your address.

Prefer not to start with a phone call? Use the request care form. It asks only for a name and a phone number, so please leave medical details out of it. Someone from Gateway calls back, and that conversation is where you explain the wound, the address in Chesterfield and West County and any insurance questions. You can also call us directly at 314-325-0126. Either way, the next steps are the same: we confirm whether a partner clinician can see the patient in that location, collect the records the clinician will want and schedule the first visit with you.

  • County: St. Louis County, Missouri
  • ZIP codes: 63017, 63005
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Nearby: Chesterfield, Ballwin, Wildwood, Ellisville, Des Peres

Coverage questions

A wound care plan can involve more than one bill. The clinician’s visit, the dressings and supplies, home health nursing and any equipment may each come from a different provider or supplier, each with its own coverage rules. That is why Gateway asks about insurance early, for Medicare, Medicare Advantage, Medicaid and commercial plans alike. We help track what each party needs, such as an order, a form or a prior authorization. Questions about what you will owe are answered by the treating provider and your plan, and you can ask before the first visit.

Common questions

Is there a Gateway clinic patients from Chesterfield and West County can visit?

No. Gateway does not run a walk-in clinic. Our team handles phone calls, scheduling, records and coordination. Care is delivered by partner clinicians in homes, senior living communities, skilled nursing facilities and some outpatient settings with clinical partners. To get started, call 314-325-0126 or send the request form with a name and phone number, and we will call you back.

Which communities does Gateway include with Chesterfield and West County?

Chesterfield itself, in ZIP codes 63017 and 63005, plus the West County communities around it. Gateway also arranges care in Ballwin, Ellisville, Wildwood, Creve Coeur, Maryland Heights and Des Peres. If you are unsure which name fits your address, do not worry about it. Give us the street address and ZIP code, and we will check availability for that location and care setting.

Can care continue if my mother moves from her house in Chesterfield and West County into assisted living?

You can ask for the same arrangement to continue. Let us know the move date and the name of the community as early as you can. Gateway updates the address, contacts the new facility’s nursing staff and sends records ahead. We check availability in the new setting, and the treating clinician adjusts the plan of care to fit the support the facility provides.

Are homes in the western part of Chesterfield and West County, out along Wild Horse Creek Road, too far for visits?

They are within the area where Gateway arranges care. The western part of Chesterfield has longer drives between homes, so visits there may be grouped on particular days. Tell us the address and any details about gates or private roads. We confirm availability for the location and care setting, and we will tell you plainly if a visit cannot be arranged where you are.

Does the patient have to be homebound to get wound care at home in Chesterfield and West County?

Not necessarily. “Homebound” is a term health plans use mainly for home health agency services. A visit from a treating clinician is a different service, and whether it fits depends on the patient’s condition, the plan and the provider. If leaving home is difficult, painful or unsafe, tell us what makes it so. Gateway passes that to the treating provider, who confirms what applies for an address in Chesterfield and West County.

How often will a clinician see a wound patient in Chesterfield and West County?

The treating clinician sets the visit schedule based on the wound, and it usually changes over time. A wound that is new or changing may be seen more often than one that is steadily improving. Ask at the first visit what schedule to expect and what would change it. Gateway keeps follow-up visits on the calendar for patients in Chesterfield and West County and lets you know if a time has to move.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.