Understanding diabetic foot ulcers

The most common mistake with a diabetic foot ulcer is judging it by pain. A numb foot can carry a deep wound that feels like nothing at all. A second mistake is assuming a small opening means a small problem, when the damage under a callus can be wider than the hole in the skin. People also tend to think that keeping the wound covered is the whole treatment, yet a good dressing does little if the foot still bears weight on that spot all day. And many people believe an ulcer leads straight to amputation. It does not have to. Early attention, pressure relief and steady follow-up are what clinicians rely on to protect the foot.

How the care plan is built

The wound is only part of the exam. The treating clinician also checks the foot and leg for whatever caused the ulcer and could keep it open:

  • Sensation, often tested with a thin filament touched to several spots
  • Pulses at the ankle and the top of the foot, skin temperature and color
  • Foot shape, callus, nail problems and the skin between the toes
  • The other foot, which shares the same risks
  • Shoes, insoles and socks, including wear patterns inside the shoe

If pulses are weak, the clinician may order a circulation study or a vascular referral before deciding how to approach the wound itself.

Local context: Central West End

In the Central West End, a walk-up apartment or a house with the bedroom on the second floor turns offloading into a daily problem. Every trip up the stairs loads the front of the foot, and a removable boot is awkward on narrow treads. A treating clinician who visits at home can see the stairs firsthand and tailor instructions, for instance whether to limit trips or sleep downstairs for a while. Gateway asks about buzzer codes, elevators and parking before the visit, so the time goes to the foot and not to getting through the front door.

The Central West End wraps around the northeast corner of Forest Park, with Kingshighway and Euclid Avenue at its center and the Washington University Medical Campus on its doorstep. It is a dense, walkable part of St. Louis, a mix of high-rise apartments and historic houses on private streets, where students, professionals and retirees live side by side. Being close to hospitals does not make every appointment easy. For a person who is frail, recovering from surgery or living with a chronic wound, even a few blocks can be too far.

When care happens at home

When dressings need changing more often than visits occur, the treating clinician may order home health nursing, and Gateway helps set that up with an agency that serves your area. The agency nurse follows the wound orders and reports changes back. Supplies are the other piece. Dressings, wraps and offloading devices are ordered by the clinician, and we track each order so the right sizes arrive before the current stock runs out. Store supplies together in one clean, dry place, and tell us early if a box is running low or if the boot or shoe no longer fits well.

In a facility

A resident with dementia may not remember having a foot wound, may pull off a dressing, or may refuse a boot that feels strange. Memory care teams know these patterns, and the treating clinician plans with them. That can mean choosing dressings that stay in place, timing care for a calmer part of the day, and asking staff which footwear the resident will keep on. Because the resident often cannot report pain or changes, staff observations carry extra weight. Gateway relays those observations to the clinician between visits and helps keep family members or legal decision-makers informed about the plan.

Changes to report

Whoever changes the dressing is well placed to spot trouble. Let the treating clinician know if you see any of the following:

  • Drainage soaking through sooner than it used to
  • The wound measuring larger, or new openings nearby
  • Skin around the wound turning white, soggy or raw
  • A new blister or rubbed area where the boot, cast or shoe touches
  • Fresh blood on a dressing that used to come off clean

Bleeding that will not stop with firm pressure, sudden weakness, slurred speech or difficulty breathing are reasons to call 911, not to wait for a call back.

Primary care and overall health

The blood that reaches the foot is what feeds a healing ulcer, and the health of the arteries is largely a primary care matter. Blood pressure, cholesterol, kidney function and tobacco use all affect the vessels in the legs. A primary care clinician tracks these, orders the lab work and can coordinate referrals to vascular or kidney specialists when the wound clinician raises a concern. Leg swelling from heart or kidney conditions matters as well, because a swollen foot fits poorly in an offloading device. When Gateway arranges both kinds of care, findings from one visit can inform the other instead of sitting in separate charts.

Primary care at home in the Central West End →

How to get started in the Central West End

Clinicians and facility staff referring a patient for diabetic foot ulcer care in the Central West End can call 314-325-0126 or fax 314-786-7966. Helpful to include: demographics and insurance, the working diagnosis, recent wound notes and measurements, current orders, the medication list and relevant test results. Please also tell us who should receive the treating clinician’s notes afterward. The online referral form takes contact details only, so clinical records should come by fax, not through the form. Gateway confirms that the referral arrived, checks availability for the patient’s address and lets your office know what has been scheduled.

Barnes-Jewish Hospital is in the neighborhood itself. SSM Health Saint Louis University Hospital is a short drive southeast on Grand Boulevard, and SSM Health St. Mary’s Hospital in Richmond Heights is just west of Forest Park. Gateway is independent of all three. When a patient from the Central West End is discharged, the case manager can fax a referral, or the family can call. We request the discharge records, confirm the home or facility address, and arrange follow-up with a treating clinician, so wound care continues after the hospital’s part ends.

More wound care in the Central West End

Read the full guide to diabetic foot ulcers, or see everything Gateway arranges on the mobile wound care in the Central West End page.

Common questions

My parent lives in a nursing home in the Central West End. Can Gateway arrange foot ulcer visits there?

You can ask, and we will confirm availability for that building. Partner clinicians see residents in skilled nursing, assisted living, memory care and rehabilitation settings. A facility has its own attending physician and nursing staff, so we coordinate with them before scheduling. Call us, or ask the director of nursing to send a referral. Updates go to family when the resident or legal representative agrees.

What shoes should I wear once the ulcer has closed?

Footwear after closure is a medical decision more than a shopping one. Many people are measured for shoes and inserts made for diabetic feet, usually through a podiatrist or a footwear specialist on a clinician’s order. Going back to the shoes worn before the ulcer is a common reason wounds return. Ask the treating clinician when and how to move out of the offloading device.

What should I have ready for the first visit?

Gather a current medication list, recent blood sugar readings if you keep them, and any hospital or clinic papers about the foot. Set out the shoes, inserts, boot or other devices you use, along with the dressing supplies you have on hand. Write down the names of your doctors and your questions. A chair with good light and a place to prop the foot make the exam easier.

I live a few blocks from the medical campus in the Central West End. Why would I ask for a visit at home?

Distance is only part of it. Getting dressed, down an elevator, across busy streets and through a large hospital building takes energy that someone with a wound or a recent surgery may not have. A home visit also lets the clinician see where you sleep and sit, which matters for pressure injuries and swelling. Your hospital specialists stay involved, and Gateway shares records between them and the visiting clinician.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.