Product access, with the operations around it.
Advanced wound care products involve more than placing an order. Your team needs supplier options, current specifications, a delivery plan and records that connect the product to the visit. Gateway supports that work across clinic and mobile settings.
Support across product categories
- Skin substitutes and tissue-based products: supplier inquiries, product information, ordering terms and delivery coordination.
- Collagen and other dressings: formulary options, sizing, stocking and reorder routines.
- Negative pressure wound therapy: equipment and consumable coordination with the supplier.
- Wound-care equipment: comparisons of device specifications, consumables, training and servicing requirements.
Product selection remains with the treating clinician. Supplier availability and terms are reviewed for the products your practice requests.
Make each order traceable.
- Confirm supplier lead times, storage requirements and return terms.
- Track authorization and documentation requests before the planned visit.
- Coordinate delivery with the clinical schedule.
- Organize order, receipt and product-tracking records for reconciliation.
This connects with authorization tracking, documentation workflows and coding review support.
Support your clinicians’ choices.
We help compare supplier information and manage logistics. The clinician decides which product is appropriate and documents its use; the practice’s billing team reviews coverage, coding and claims.
Start with the products your clinicians use and the ordering steps that consume the most staff time. We can support one category or coordinate across suppliers.
Common questions
Can you work with our current product representatives?
Yes. Gateway can coordinate orders, documentation requests and delivery updates across your existing suppliers. Your clinicians retain product selection and supplier relationships.
Do you guarantee product coverage or payment?
Coverage and payment depend on the patient’s plan, the service and the supporting record. We help track verification and authorization tasks; the practice and its billing team review coverage and claims.
Can you help when a patient changes care settings?
Yes. We can coordinate supplier inquiries, records and consumable orders when a patient moves between a clinic, home or facility. The treating team directs therapy and clinical follow-up.