House call primary care in University City
Aging in place in University City often means staying in a house or flat with character and a lot of stairs. Some longtime residents rely on a bus, a neighbor or a ride service to reach a doctor, and a missed ride can mean a missed appointment. In-home primary care follow-up closes that gap. Gateway arranges visits with a partner clinician who can review medications, keep track of blood pressure, diabetes and other long-term conditions, and follow up after a hospital stay without the patient leaving home.
Homes in University City are mostly older: brick houses with front steps and second-floor bedrooms, two-family flats, and apartment and condominium buildings, some with elevators and some without. Senior apartments, assisted living and skilled nursing care are found within the city or a short drive away. Gateway arranges visits with partner clinicians in all of these places. When you call, mention details such as a buzzer entry, a walk-up floor or street-only parking, so the clinician knows what to expect on arrival.
This page is part of Gateway's guide to primary care in St. Louis, which covers house calls, wellness visits and chronic care across the region.
What in-home primary care includes
Coming home from a hospital or rehab stay leaves loose ends: new prescriptions, instructions read in a hurry, appointments at several offices. In-home primary care follow-up brings a clinician to you during that stretch. The treating clinician reads the discharge papers with you, sorts out which medications are new, changed or stopped, checks how you are recovering and decides which tests and appointments are still needed. Our page on follow-up care after hospital discharge explains more.
Once things settle, the visits turn to routine care. That means keeping watch on long-term conditions such as diabetes or heart disease, a yearly wellness visit, and referrals to specialists, with Gateway following through on the orders.
People who benefit most
Recovering from surgery or living with a wound changes what a trip to the doctor involves. A leg that needs to stay elevated, a dressing that should stay dry, pain with sitting, or instructions to keep weight off a foot all make travel harder. For people in University City in that situation, Gateway can arrange primary care follow-up where they live, so the conditions that affect recovery are not put off until the wound has closed.
The same service helps adults who rarely leave home for other reasons, people in assisted living communities, and people who have no primary care clinician right now.
How primary care supports wound healing
A wound on the leg or foot needs blood flow to heal, and checking circulation is partly a primary care job. The primary care clinician asks about leg pain with walking, checks the pulses in your feet, reviews risks such as smoking, diabetes and high cholesterol, and decides whether a circulation test or a vascular specialist is needed. The page on circulation and vascular health explains the basics.
Those results matter to the wound care clinician, because poor arterial flow changes which treatments are safe, including compression. Gateway sends test results and specialist notes to both clinicians, so each one is working from the same facts.
Care settings in University City
Home visits in University City happen wherever you are most comfortable in the house, often at the kitchen table or beside a living room chair. Family can be in the room if you want them there. Being in the home shows things an exam room cannot: how the stairs are managed, where medications are kept, how meals are handled.
Partner clinicians also visit apartments and senior buildings, assisted living and memory care communities, and skilled nursing facilities. We confirm availability for your address and setting before scheduling.
One care team, shared information
One question clears up a lot of confusion: who do I call for what? When several offices are involved, a refill request or a new symptom can bounce between them. At the start of care, ask the treating clinician’s practice how to reach them between visits and which problems should go to them, to your longtime physician, to a specialist or to the home health nurse. Write the answers down and keep them by the phone. For scheduling, records, supplies and anything that seems stuck, Gateway is the number to call.
How to arrange a visit
Some people in University City come to primary care through another door. If Gateway already coordinates wound care for you, tell your coordinator that you would like primary care follow-up too. We already have your address and contact details. If you are in a hospital or rehab center, the discharge planner can make a referral before you leave. Facility nurses and physician offices can do the same by phone at 314-325-0126 or by fax at 314-786-7966. Whoever starts the request, we confirm availability before anything is scheduled.
- County: St. Louis County, Missouri
- ZIP codes: 63130
- Nearby hospitals: Barnes-Jewish Hospital; SSM Health St. Mary's Hospital in Richmond Heights; Mercy Hospital St. Louis in Creve Coeur (not affiliated with Gateway)
- Nearby communities: Clayton and Central County, Overland, Central West End, Ladue, Creve Coeur
- Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation
Coverage questions
Before a first home visit, a call to the member number on your insurance card can answer most cost questions. Useful things to ask:
- Does this practice participate in my plan?
- Do I need a referral or prior authorization for visits at home?
- What would I owe for a visit?
- Are lab work, imaging and medical equipment handled differently?
Write down the date, the name of the person you spoke with and what they said. Gateway can give you the name of the treating practice to use for that call.
Common questions
Can blood pressure or blood sugar be tracked between home visits in University City?
Sometimes. If the treating clinician decides it would help, a program called remote patient monitoring uses devices such as a blood pressure cuff or a scale that send readings from your home to the practice. Whether it is offered depends on the practice, your plan and your condition. A written log you keep yourself is also worth showing at each visit. See remote patient monitoring.
Will Medicare or my insurance pay for primary care at home in University City?
We cannot answer that in general, because it depends on the treating practice, your specific plan and the care you need. When you call, ask which practice would see you. Then call the number on your Medicare or insurance card and ask whether that practice participates in your plan and what you would owe for a visit at home.
Do I need a referral for primary care at home in University City?
No referral is needed to call Gateway. Patients, family members and caregivers can contact us directly, and so can hospitals, facilities and physician offices. Your health plan is a separate matter. Some plans ask for a referral or an authorization before certain services, and that depends on the plan and the treating practice. We go over what to check before a visit is scheduled.
Does Gateway arrange primary care in University City for people who do not have a wound?
Yes. The company name says wound care, but you can ask about a primary care clinician who visits at home whether or not you have a wound. Long-term conditions, a recent hospital stay or simply being unable to get to an office are all reasons to call. If a wound does develop later, having primary care already in place makes it easier to coordinate both.
Can in-home primary care in University City help me get a walker, hospital bed or other equipment?
The treating clinician decides whether equipment is medically needed and writes the order. Gateway then works with the equipment supplier on the paperwork and delivery details. Health plans have their own rules about which items they pay for and what documentation they want, so having an order is not the same as having approval. Ask what you might owe before delivery.
Related pages
General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.