What to know about non-healing wounds

Healthy skin repair follows a rough order. Bleeding stops, the area becomes inflamed and cleans itself, new tissue fills in, and skin grows across the top. A stalled wound is usually stuck in the inflamed, cleaning-up step and cannot move on.

Something keeps it there. Often the reason is mechanical, such as weight or friction on the same spot every day. Often it is a supply problem, meaning too little blood reaching the area or fluid pooling in the limb. Sometimes it is a heavy load of bacteria, leftover dead tissue, or a body that is short on the raw materials for repair. Most long-standing wounds have two or three of these at once, which is why switching to a different dressing, and changing nothing else, so often disappoints.

What the treating clinician looks at

When a wound has not responded to reasonable care, the treating clinician may want more information than an exam can give. Depending on the findings, that can mean a check of blood flow to the leg, blood work, a culture, imaging of the bone beneath the wound, or a small tissue sample to rule out an unusual cause.

Not every wound needs every test. The clinician chooses based on where the wound is, how it looks and how it has behaved. Gateway’s part is practical: we help get the orders to the right lab or imaging service, track the results and see that they reach the clinician before the next decision is made.

Arranging this care in Kirkwood

Many households in Kirkwood have been in the same home for decades, and the house has not changed as its owner has. A bedroom upstairs can mean sleeping in a recliner, which keeps the legs down all night and pressure on the tailbone. An old tub makes washing a leg wound awkward. The partner clinician sees these things on a home visit and can account for them in the plan. Gateway also asks about long-used favorites, such as a flattened seat cushion or tight house shoes, that may be working against the wound.

Kirkwood is an established St. Louis County suburb that grew up along Kirkwood Road (the local name for Lindbergh Boulevard) south of Manchester Road. Interstate 44 crosses the south side and Interstate 270 is a short drive west. The city has a walkable downtown near the train station and block after block of older homes under mature trees. Many people here have lived in the same house for decades and intend to stay. When a wound or a long-term health problem makes trips out harder, care arranged at home or in a nearby facility helps them do that.

When care happens at home

Family caregivers often carry a non-healing wound for months: changing dressings before work, washing linens, worrying about every new stain on the bandage. If that is you, plan to be present for the visit, in person or by phone. The treating clinician can show you what they are seeing and explain the dressing routine in plain terms.

Say honestly what you can and cannot do. A plan that calls for daily changes will fail if nobody is home during the day. The clinician can often choose an approach that fits the help available, or consider whether home health nursing is appropriate.

In a facility

People arrive at a rehabilitation center after surgery, a fracture or a long illness, and some bring a wound that was already slow before the hospital stay. Rehab adds its own pressures: therapy sessions, new braces or footwear, more hours sitting up, and a discharge date approaching.

A partner clinician can reassess the wound during the stay and coordinate with the therapy and nursing teams, for example on how a brace sits near the wound. Because the stay is short, Gateway also plans the handoff: where the patient is going next, who will change dressings there, and how follow-up visits will continue after discharge.

Signs to tell the clinician about

If you care for someone who cannot describe how they feel, you are the early warning. Let the treating clinician know about:

  • Guarding, flinching or crying out when the area is touched
  • Less interest in eating or drinking
  • New restlessness, sleepiness or confusion
  • A swollen limb, especially on one side only
  • Stains on bedding or clothing from drainage or blood

Write down the date you first noticed the change and mention it when you call. Do not wait on an emergency. Call 911 for bleeding you cannot control, fainting, a seizure, severe shortness of breath or sudden weakness on one side of the body.

Why primary care matters here

Some people with a long-standing wound have not seen a primary care clinician in a long while. Getting to an office may be the obstacle: stairs, a wheelchair, no ride, or a wound that leaks through its dressing on the way. Meanwhile blood pressure, weight, mood, sleep, tobacco use and mobility go unreviewed, and each has a hand in how skin repairs.

Gateway can arrange primary care in the same settings as wound care, including at home. One coordinated plan means fewer conflicting instructions and one place to call with questions. Each clinician still makes the decisions in their own area.

Primary care at home in Kirkwood →

Arranging non-healing wound care in Kirkwood

People asking about non-healing wound care in Kirkwood usually want to know what the first visit involves. Before it, Gateway collects the records the treating clinician asks for and confirms the time and place with you. During it, the clinician looks at the wound and the skin around it, measures it, asks about your health and medications and explains what they recommend. Afterward, the orders go to whoever does the daily care, supplies are requested and a follow-up is planned. Our guide to how mobile wound care visits work has more. To begin, call 314-325-0126. Whether a visit can be arranged is confirmed for your location.

People in Kirkwood are often discharged from St. Luke’s Des Peres Hospital, Missouri Baptist Medical Center in Town and Country, Mercy Hospital South or SSM Health St. Clare Hospital in Fenton. Gateway is not affiliated with these hospitals. If you are going home with a wound, a family member can call us before or after discharge to ask about follow-up. Discharge planners and case managers can send a referral by phone or fax with the discharge summary and current wound orders. We then confirm visit availability with a partner clinician for the Kirkwood address or facility.

  • County: St. Louis County, Missouri
  • ZIP codes: 63122
  • Nearby hospitals: St. Luke's Des Peres Hospital; Missouri Baptist Medical Center in Town and Country; Mercy Hospital South; SSM Health St. Clare Hospital in Fenton (not affiliated with Gateway)
  • Nearby communities: Webster Groves, Des Peres, Crestwood, Sunset Hills, Manchester, Valley Park
  • Care settings: Private homes, skilled nursing, assisted living, memory care and rehabilitation

Related care in Kirkwood

Read the full guide to non-healing wounds, or see everything Gateway arranges on the mobile wound care in Kirkwood page.

Common questions

Is there someone in Kirkwood who can check a relative’s wound at an assisted living or nursing facility?

Gateway arranges visits in skilled nursing, assisted living, memory care and rehabilitation settings as well as private homes. If your relative lives in a facility in Kirkwood, call us with the facility name. We confirm availability for that location, coordinate with the nursing staff and attending physician, and keep you updated if you are the resident’s contact or decision-maker.

Does insurance cover care for a non-healing wound?

You can ask us about Medicare, Medicare Advantage, Medicaid and commercial plans. Whether a visit, a dressing or a therapy is a covered benefit depends on your plan, the treating provider and the care that is needed, so we cannot answer in general terms. Gateway helps confirm these points before the visit where possible. Have your insurance card nearby when you call.

Who changes the dressing between visits?

It depends on the plan and the help available. Some people manage their own dressings, some rely on a spouse or adult child, and some have a home health nurse or facility nurse. The treating clinician writes the orders with that person in mind. If nobody is able to do the changes as ordered, say so, and the clinician can look at other options.

Does Gateway have a clinic or office in Kirkwood?

No. Gateway does not operate a clinic in Kirkwood, and its administrative office in Chesterfield does not see patients. Care is delivered where the patient is, in a Kirkwood home or facility, or in an outpatient setting with a clinical partner when the treating clinician recommends one. To ask what is available for a specific address, call 314-325-0126.

General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.