Start with what you need from a provider
If you are working out how to choose a wound care provider in St. Louis, begin with your own situation, not a list of names. The right fit depends on the kind of wound, how long it has been there, your other health conditions and how easily you can travel.
Before you call anyone, write down where you live or are staying, who is treating the wound now, and what worries you most.
Kinds of wound care providers you may come across
Greater St. Louis has several kinds of wound care providers. Each has a place.
- Outpatient wound clinics. Often connected to a hospital, with treatment rooms, staff and testing close by.
- Specialty offices. Podiatrists, vascular surgeons, other surgeons and dermatologists treat wounds within their fields.
- Mobile wound care practices. Clinicians who see patients at home or in facilities.
- Home health agencies. Nurses who carry out ordered wound care at home.
- Facility teams. Nursing staff in skilled nursing and assisted living, often working with a visiting wound clinician.
- Primary care. Your regular clinician may manage a simple wound and refer you if it is slow to heal.
Many people use more than one. Our guides on wound clinic vs wound care at home and home health vs mobile wound care compare the settings in more detail.
Questions about the care itself
Ask every provider the same questions so you can compare the answers.
- Who will examine the wound: a physician, nurse practitioner, physician assistant or nurse?
- How do you look for the cause, such as circulation, pressure, swelling or blood sugar?
- How often will the wound be measured, and can I see the measurements?
- What do you do when a wound is not improving as expected?
- Which treatments can you provide, and which would you refer out?
A provider should be able to answer in plain words. Be cautious if anyone promises a healing date.
Questions about communication
- Who do I call between visits, and what happens after office hours?
- How do notes reach my primary care clinician and my other specialists?
- If I have home health or live in a facility, how do orders get to the nurses?
- Who orders dressings and equipment, and who do I call if they do not arrive?
- Can a family member be included in visits and updates, with my permission?
These answers tell you how much of the coordinating will fall on you.
Questions about access in Missouri and Illinois
Ask where visits take place, how far you would travel and whether there is a drop-off close to the door. For visits at home, ask whether your address is in the area served.
Clinicians are licensed state by state. If you live in the Metro East, or split your time between Illinois and Missouri, confirm that the provider sees patients where you will be. Our service area page lists the communities where Gateway arranges care.
Questions about coverage and cost
Ask each provider whether the practice participates with your plan for this type of visit, whether a referral or prior authorization is needed, and whether you might get a separate bill from a facility or supplier. Then call the number on your insurance card and ask your plan the same things.
Coverage depends on your plan, the treating provider and the care needed. Our insurance page and the guide on whether you need a referral for wound care explain who can answer which question.
Where Gateway fits
You should know what we are when you compare us with others. Gateway is a coordinating company, not a clinic. We arrange wound care in St. Louis with partner clinicians, who make every clinical decision, and we handle scheduling, records, supplies and communication around the visit. Read how Gateway works with clinical partners for more detail.
Ask us every question on this page. Call 314-325-0126 or request care with your name and phone number. If a wound has spreading redness, fever or fast-worsening pain, contact a clinician today. Call 911 for an emergency.
Common questions
What kind of clinician treats chronic wounds?
Several kinds do. Physicians from different specialties, podiatrists, nurse practitioners and physician assistants all treat chronic wounds, often alongside nurses with wound training. A foot ulcer, a leg ulcer and a surgical wound may each call for different skills, so ask how often the provider sees wounds like yours and who they involve when more help is needed.
Is it better to pick a provider close to home or one tied to my hospital?
Both have advantages. A provider tied to your hospital may have easier access to your records and your surgeon. A provider close to home, or one who comes to you, may make it realistic to keep every visit. Be honest about the travel you can manage, and ask how records will be shared either way.
Can I change wound care providers if it is not working out?
Yes. You can change at any time, though your plan may have network or referral rules to check first. Tell the current office you are moving your care and ask for your records, including measurements and current orders. Keep following the current plan until the new clinician has examined the wound, so there is no gap in treatment.
Does my primary care clinician need to approve my choice?
Not as a rule, although some health plans require a referral from primary care before they will pay for specialty visits. Even when no referral is needed, tell your primary care clinician who is treating the wound. That office manages conditions that affect healing, such as diabetes and circulation problems, and should receive the wound notes.
Related pages
General information to help you talk with your own clinician. It is not medical advice, and the treating clinician makes every clinical decision. For a medical emergency, call 911.
Updated October 2026