For Healthcare Providers

Why Partner With Gateway Wound Care?

Rapid Response

We understand that wound complications can't wait. We respond to referrals within 24-48 hours and can often accommodate urgent cases with same-day or next-day assessments. Your patients receive timely expert evaluation and treatment without unnecessary delays.

Expert Specialists

Our board-certified wound care specialists bring years of experience managing complex acute and chronic wounds. You can trust that your patients receive evidence-based, specialist-level care regardless of setting. We stay current with the latest wound care protocols and advanced treatment options.

Seamless Communication

We provide detailed written reports after each patient visit including wound assessment findings, treatment provided, response to therapy, and recommended frequency of follow-up care. We communicate regularly with referring providers, nursing facility staff, and other members of the care team. Your feedback guides our care decisions, and we keep you informed of significant changes in patient status.

Insurance Coverage

We work with Medicare, Medicaid, Medicare Advantage, and most commercial insurance plans. We handle all billing and insurance authorization so your patients and staff don't have the administrative burden. Wound care is covered when medically necessary and properly documented.

Facility and Home Based

Whether your patients are in nursing facilities, assisted living, group homes, or private residences, we bring expert wound care directly to them. We reduce burden on facility nursing staff by managing complex wound care. We understand facility operations and work collaboratively with your staff to optimize workflow and patient outcomes.

The Referral Process

Step 1: Submit Referral
Providers can submit referrals by phone at (314) 804-8364, fax, email, or through our online referral form. Include basic patient information, wound type and location, relevant medical history, and insurance information.

Step 2: Insurance Verification
We verify insurance coverage and authorization requirements. We contact the patient or facility to confirm location and schedule the initial assessment.

Step 3: Initial Assessment
Our specialist evaluates the wound, reviews medical history, and develops a comprehensive treatment plan. We photograph the wound for documentation and progress tracking.

Step 4: Ongoing Communication
We provide detailed written reports to you after the initial assessment and regularly thereafter. We notify you immediately of any significant changes in patient status, complications, or deviation from expected healing trajectory.

Step 5: Discharge and Follow-up
When the wound has healed or the patient's care goals have been achieved, we provide a summary report and recommendations for ongoing preventive care to reduce recurrence.

Types of Wounds We Manage

Advanced Treatment Capabilities

We provide a full spectrum of evidence-based wound care treatments including:

• • Specialized wound assessment and measurement
• • Professional wound debridement
• • Compression therapy for venous and lymphatic wounds
• • Negative pressure wound therapy (NPWT/VAC)
• • Skin substitutes and advanced biologics
• • Infection management and prevention
• • Patient and caregiver education

Service Area and Logistics

We serve the entire greater St. Louis metropolitan area including more than 30 communities. We visit patients in private homes, skilled nursing facilities, assisted living communities, group homes, and memory care units. Visit our service area page to see if your patients' locations are covered.

How to Refer Patients

Phone: Call us at (314) 804-8364 during business hours (Monday–Friday, 8 AM–5 PM)

Online Form: Use our quick online referral form and we'll contact you within 24 hours

Questions? Contact us anytime. We're here to make the referral process easy and support excellent patient outcomes.